For Demifine, Gold, and Lab-Grown Diamonds (LGD)

• Return request within 2 days of delivery
• Items must be unused, with original packaging and tags intact
• An unboxing video is required for any claims of missing items

Non-Returnable Items

• Custom-made or personalized jewellery
• Goodbye sale or clearance products

Refunds

Refunds are processed in 7-10 working days. Prepaid orders are refunded to the original payment method. COD orders are refunded to UPI or bank account provided by you.